The staff knew right away what to do and he took care of my item. Some do not have the kiosk where you need to process it first. I really needed to buy another 128GB Samsung EVO plus SD Card for my camera which was the reason why I was looking forward to this event. The email address for service@lazada I . Defective item – if the item you received (ex. If they don’t know the process it – I can’t trust my item with them. Check the Return & Warranty section of the product page – you will see there the time window allowed for you to return the item. GET 200 WORTH OF VOUCHERSUSE THIS LINK AND REGISTER : https://s.lazada.com.ph/s.1CDUSENTER CODE: 6DPEB2VPLAHAT NG HANAP MO NASA LAZADA YAN: https://invol.co/cl2qkaaLAZADA PRICE SLASH LINK :https://youtu.be/LKBNb2o0hcEDISCOUNTS \u0026 VOUCHERS LINK :https://youtu.be/0fYjj6B7AqYBALLOON BLAST LINK : https://youtu.be/gHrmGL9Q1UwHOW TO EARN LAZADA COINS: https://youtu.be/Rrn1se4HTkAHOW TO CLAIM FREE SHIPPING VOUCHER EVERYDAY: https://youtu.be/m2sChDvxt90REGISTER ON GCASH USING THE LINK BELOW TO GET PHP 70 ON YOUR BALANCE:https://gcsh.app/r/vC6NdNfMY OFFICIAL ACCOUNTS:INSTAGRAM : @tiny_cessFACEBOOK : https://m.facebook.com/TinyCess-100290248439670/ EMAIL: tinycess@gmail.comSUBSCRIBE FOR MORE God bless This was my first purchase which eventually led me to be a frequent Lazada customer. Filling up the request form, pack the package and return the item to nearby LBC branch. It may vary for every product so always check this portion. I noticed that there is a seller’s rating in Lazada. I joined the bandwagon and purchased the products I wanted. Change of mind is not a valid reason when returning items to Lazada. For LazMall & Overseas Products, it is Return (2) Return to Lazada To submit a Return to Lazada request, please refer to our animated instruction: For a clearer view on your mobile, click here. Check if the product reviews you are reading are for the product you are planning to buy. Also, follow their ‘Return Day Policy’ and ‘Return Item Policy’. My Personal Review on Lazada. wait mo na lang, ang. Did they do it intentionally? If its mobile device, LBC requires you to put it in a plastic container. But I think that would not be enough so instead of asking the delivery man to stay, which is time consuming for him I suppose, I would opt to just take a video while unboxing the item. Lazada accepts all major credit cards supported by VISA and Mastercard. After few days, I called my issuing bank and they confirmed that the money was credited back to my account. I am wondering how come they have good product reviews saying that their items are legit where in fact I got a fake one. are you looking to refund your lazada item? You should also return the item within seven days after you received the item. I just knew that it was fake by physically looking at it. It was too much and this led me to check other options such as Lazada. Electronic items) you received is not working properly. It's May 2020 now and I still haven't gotten the refund. I also checked the existing reviews and a lot of their previous buyers said the SD card was authentic. No other reason was provided, not sure if it was out of stock or what. After numerous orders from Lazada since last year, I have nothing but good words for the site. Some sellers might over promise when they are selling their product online. When buying stuff, most people would want to see and check the items physically first before proceeding with the purchase. Though this is the common connotation, it may not be true on all of their products – I already saw some items that were more pricey in Lazada as compared to actual stores that we are used to. I hope this review can provide help to you. Dear Gilbert , We would like to inform you that the refund amount of ₱940.00 for your item(s). . Check your email and download the questionnaire sent by Lazada. I went to their page in Lazada to checked further. Missing accessories or freebies– if the item you received has missing part/s, accessories or freebies as advertised on product page. Aside from the convenience, you can also score. Unfortunately, I did not adhere to this thinking. Or maybe, you are just curious about how Lazada’s customer experience would be? I also got mad at myself since I thought I was recording the entire item unboxing but to my dismay, I did not hit the record button on my phone. Normally it is set to 7 days but there are other products with 14 days or more. The 3rd 711 store had an online kiosk but I felt that they did not know the process. Exactly 15 days after the refund, we finally received the refund, and it was successfully reflected in the PayMaya app. In the email, it says it takes 5 to 15 days for a local credit card or up to 45 days for international credit/debit card before we can receive the refund. This was my first time to receive a wrong item and I was honestly surprised that I didn’t have to call and wait on queue just to jump start my refund process. Unbelievable! lazada. You might already heard or read several online purchase stories / issues posted and circulated online. Going back to my purchase, I decided to search for another seller and this time I found an SD card that is way cheaper than my previous attempt. Lazada product pages also enables you to post a question. I will also provide a review about my experience. In this image, you’ll notice that I already attached the form to the packed item. I should have checked this too aside from the product review. Here are the steps I followed to return the item. kahit ibang payment methods like credit card ganyan din. The Citi Lazada Card is a credit card mainly for Lazada shoppers. Think twice or thrice if it is too good to be true, most likely it is! . I noticed that the seller has the same page for their 64GB and 128GB so possibly the product reviews that I read was for their 64GB SD cards, who knows! But if you want to return the item for a change of mind, it has a high possibility that your request is rejected. Good thing though there was another Lazada Sale. No part of this site or its content may be reproduced without the permission of the copyright holder. Nag email narin ako kay lazada. days talaga aabutin bago magreflect sa payment method na ginamit mo ung refund from lazada. Pack the item well, return all the items including the box or case and the freebies. Wait for the receipt and head to counter. It claimed that its logistics staff is undergoing daily temperature checks and through a stringent sanitisation process before handling packages. Then, select the cancelled order that you want to track and it will bring you to the 'Cancellation Details' page that contains the cancellation information including details of the refund. You can follow these Lazada refund steps on how to return the item and get a refund from Lazada. Damaged item – if the item you received is with visible damage such as broken pieces, torn packaging, etc. Together with the dispute letter, you also need to attach one valid ID and the screenshot you received from Lazada saying the refund was complete or the order dashboard from Lazada that has information that the refund was completed and successful. After five days, our request for a refund was successful, and Lazada sends the refund to the payment method we use which is PayMaya. Lazada Refund Policy. These types of SD cards are hard to find since most stores in malls only offer Sandisk Ultra. Or it is a simple mistake from the seller when they packed the item? Huhu. Here's the kicker. Wrong item delivered– if the item you received is an incorrect product. How come they have a lot of positive reviews? First of all, your return should be valid. The 4th store made my day. Aside from product reviews, also check the seller’s rating. After five days, our request for a refund was successful, and Lazada sends the refund to the payment method we use which is PayMaya. Fill up the Online Return form detailing the issue. And since PayMaya is a local credit card, it will fall to the 5 to 15 days time frame. Fill up the form then it will show you the return form, print it. Step 2: This will bring you to. But when you are buying stuff online, it will be a matter of ‘Expectation VS Reality’. So I opened my Lazada app and from there, I confirmed that I purchased 2 Samsung Evo Plus Micro SD card but I received 1 Samsung Evo and 1 Kingston SD Card. I did not remove the seal and neither test it on my phone as I am afraid they would not return my money. Are you also a Lazada customer that had or is currently having an issue with them? The 8 in the fake SD card was thinner compared to the original. How to complete Lazada Online Return Form? If only I noticed this before, I did not proceeded in purchasing any item from this seller. So, I need to return the item first before Lazada could issue a refund. In clothing, we even wear it to see if it fits our figure. They will scan your receipt and accept your item. if it is too good to be true, most likely it is! very fast refund. I bought 2 since it was really cheap. How Long Does a Refund Take on PayMaya From Lazada Returned Item, 100 Keys Giveaway for MOBA Paragon (PC and PS4), How to Fixed Facebook Gameroom Installation Error, Watch Call of Duty Infinite Warfare Live Action Trailer, Tom Clancy’s Ghost Recon Wildlands Game Trailer, You may also add other information like Lazada Order Number and the Lazada Seller. Are they selling original 64GB SD cards but fake 128GB SD cards? Keep in mind, that LBC representative will inspect the item, so you don’t need to tape it. It is better to record yourself while unboxing the item. When I placed them side by side, you will notice right away their differences. While on computer (laptop or desktop), login to your Lazada account. ? This post has been edited by DeadmanX: Jul 25 2018, 03:26 PM. Unfortunately, the item we received is defective, and we immediately return the item to Lazada Warehouse. Are they selling original 64GB SD cards but fake 128GB SD cards? This is like a survey form. Next time use lazada wallet. Lazada prepared a step by step process that we can all follow. I have returned items before and the refund goes in the wallet, now if you are a foreigner you cannot use those funds to purchase something else. But what they could do is to ensure that there is a consumer protection or plan in place in order to address these issues when it happens. Aside from Lazada’s competitive price on the market, they also provide vouchers and discounts that will bring the price further down.
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